Our satisfaction guarantee
Our success relies on your success
I know that hiring a designer or developer can be a daunting task. Knowing the right questions to ask, assessing their suitability to be your brand ambassador, discussing technical aspects of a job without having the knowledge to understand the answers. These are all valid concerns customers have. I try and make things simple for my clients. When engaging with a potential client the first thing I do is listen to your needs and expectations. I need to understand your business and your objectives in order to offer the best possible solutions and service. Once we have a clear plan of work, I will supply you with a quote and time frame.
If you are happy to proceed at that point I offer a unique "satisfaction guarantee". Between us we agree on a milestone that will show you that I am competent and able to meet your requirements. Once that is complete, you decide if you want to engage my services. Up to that point, there is no charge if you decide we are not suited. That puts the risk on me, not you, to ensure we are on the same page!